Shipping Policy

Last updated: September 24, 2026

Thank you for choosing Miguel Omi Alami Spiritual Store. We are committed to providing a smooth and transparent shopping experience for all spiritual, ritual, metaphysical, and wellness products purchased through our store.

Because we work with trusted fulfillment and third party partners, some orders may be shipped directly from different locations depending on the product and destination.

1. Order Processing

Orders are typically processed within 2–5 business days after payment has been successfully received.

During periods of high order volume, holidays, promotions, or circumstances outside our control, processing may take additional time.

You will receive an order confirmation after your purchase and, when available, a shipping confirmation with tracking information once your order has been dispatched.

2. Estimated Shipping Times

Estimated delivery times vary depending on the product, destination, and fulfillment location.

Typical delivery estimates are:

• United States: 7–15 business days

• Canada: 10–20 business days

• International: 10–30 business days

These are estimated transit times, not guaranteed delivery dates.

Some products may arrive separately if they are fulfilled from different locations.

3. Tracking Information

When tracking is available, we will provide tracking information by email after your order has shipped.

Please allow 2–7 business days for tracking information to become active in the carrier's system.

If your tracking information does not appear to update immediately, this does not necessarily mean that your package is not moving.

4. International Orders

International customers are responsible for ensuring that the shipping address provided at checkout is accurate and complete.

Depending on the destination country, international orders may be subject to:

• Customs duties

• Import taxes

• VAT or other government fees

• Customs clearance charges

These charges, when applicable, are the responsibility of the customer unless otherwise stated at checkout.

Customs policies vary by country, and Miguel Omi Alami Spiritual Store cannot control or predict these charges.

5. Shipping Delays

Once an order has been handed to the shipping carrier, delivery times may be affected by circumstances outside our control, including:

• Severe weather

• Holidays

• Customs processing

• Carrier delays

• Transportation disruptions

• Incorrect or incomplete addresses

• Local delivery conditions

• Other unforeseen circumstances

We appreciate your patience when these situations occur.

6. Incorrect Shipping Addresses

Please carefully review your shipping information before completing your purchase.

If you contact us quickly after placing your order and the order has not yet been shipped, we will do our best to assist with correcting the address.

Once an order has been shipped, we may be unable to change the delivery address.

Miguel Omi Alami Spiritual Store is not responsible for packages delivered to an incorrect address provided by the customer.

7. Lost, Stolen, or Damaged Packages

If your tracking information indicates that a package has been delivered but you cannot locate it, please first check with household members, neighbors, building management, and the local carrier.

For packages that appear to be lost or damaged during transit, please contact us as soon as possible at the customer-service email provided on our website.

We may request photographs, tracking information, or other documentation to assist with the issue.

Once a package has been confirmed as delivered to the address provided at checkout, we cannot guarantee replacement or reimbursement for packages that are subsequently lost or stolen.

8. Shipping Costs

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, we may offer promotional free-shipping offers. Any conditions associated with a free-shipping promotion will be displayed at the time of purchase.

9. Multiple Products in One Order

If your order contains multiple products, they may be fulfilled and shipped separately.

You may therefore receive multiple packages and separate tracking numbers for a single order.

You will not be charged additional shipping simply because your order arrives in multiple packages unless otherwise clearly stated during checkout.

10. Product Availability and Fulfillment

Because some products are fulfilled through third-party suppliers, product availability and fulfillment locations may vary.

If an unexpected fulfillment issue significantly affects your order, we will make reasonable efforts to communicate with you and provide an appropriate solution.

11. Contact Us

If you have questions about your order or shipping, please contact us through the Contact Us page on our website.

When contacting us about an existing order, please include your order number so we can assist you more efficiently.

Miguel Omi Alami Spiritual Store

Thank you for trusting us as part of your spiritual journey.

May your path be guided with clarity, protection, and positive energy.